5.25 x 8 - 96 Pages
As we study the ten elements of Customer Service, A Way of Life
, it becomes very apparent this unique perspective will not only change your own life, but will also help shape the way others perceive you, both personally and professionally.
We are encouraged to join the author in going full circle to complete the puzzle together, by enhancing our focus on common courtesy and being responsible for making our customers, both personal and professional, feel as they should, important and valuable.“The best way to find yourself is to lose yourself in the service of others”
About the Author: Ron Arthur, lecturer, author, and consultant, has put his 40-plus years of serving customers to work. It's a must read! He offers thought-provoking ideas about getting ourselves back on track to realizing that talking and shaking hands instead of emailing is still the most productive and respected way to show our passion and beliefs in the area of customer service.
Retired in 2008, Ron and his wife, Nancy, now live in Prince Edward County, enjoying the many blessings the area has to offer.
This title is also available as an e-book from the following retailers: Apple’s iBooks Store (available only on the Apple iPad, iPhone and iPod Touch), The Kindle Store and the KOBO Bookstore.
This product was added to our catalog on Thursday 28 April, 2016.